Cookies
Like most commercial websites, Eastlink’s websites use cookies.
Cookies are small text files that identify your computer to a website. Cookies do not:
- contain computer programs, viruses or malware, or
- reveal the individual identity of any site user.
Some cookies only last for the duration of your current visit to a website, while others are stored on your computer so that the site can recognize the computer on your next visit.
Eastlink’s websites use cookies for the following purposes:
- for basic site functionality (certain types of cookies may be necessary to the basic functioning and security of a site)
- to improve your browsing experience (e.g., by customizing the site to suit your device/browser),
- to remember your preferences (e.g., language, province/community) so that you do not need to re-enter that information on your next visit to the site,
- to allow you to access secure areas of the site (e.g., billing and payment information) and remember your login information as you move through the site,
- to provide enhanced site functionality such as “click to chat” or the ability to share information from the site to your social media account,
- certain of our sites contain ads for third party services that are displayed using a cookie,
- for interest-based advertising – We use remarketing tools provided by Google and Facebook to advertise our products to individuals who have visited our website by showing them Eastlink ads on third party websites in the Google Display Network, on the Google search results page, and on Facebook, Instagram and Snapchat. These remarketing tools place a cookie in your web browser that will display ads based on those parts of the Eastlink website you have previously viewed (e.g., If you visit our Internet products page, you may see ads for our Internet service on Instagram.). This cookie does not in any way identify you or give us access to your computer or mobile device. The cookie is only used to trigger the display of Eastlink ads on other websites. If you do not wish to participate in interest-based advertising, you can opt out by:
- for generating anonymous statistics regarding how our sites are used to:
- ensure they are easy to use and compatible with common browsers/devices,
- measure how many visits the sites and individual pages receive, as well as the effectiveness of the sites, marketing offers, and links leading to our sites, and
- track and resolve any errors that users experience when browsing the site.
Most websites use cookies and browsers are generally set to accept them. You can change the options on your browser to tell you when you have received one, or to refuse to accept them altogether (though this may affect your ability to visit certain websites).