For Sales and Billing questions, online chat is available from 9 a.m. to 7 p.m. local time Monday to Friday and 9 a.m. to 5 p.m local time on Saturday. Holiday Hours may differ.
For Technical Support questions, online chat is available 8 a.m. to 1 a.m. AST from Monday to Friday and 9 a.m. to 9 p.m. AST on Saturday and Sunday. Holiday Hours may differ.
For frequently asked questions, you can find answers in Eastlink Support.
Sales Questions
For assistance with purchasing or upgrading your products and services, or to make changes to your account.
Tech Support
For technical support assistance with your products and services.
Billing Questions
For assistance or questions about your billing and / or statement.