For Sales and Billing questions, online chat is available from 9 a.m. to 7 p.m. local time Monday to Friday and 9 a.m. to 5 p.m. local time on Saturday.
Our Technical Support team is available from 8 a.m. to 1 a.m. AST Monday to Friday and 9 a.m. to 9 p.m. AST on Saturday and Sunday. Holiday Hours may differ.
If you have questions about your service, you can talk to our customer service team by calling 1-888-345-1111, Monday to Friday from 9 a.m. to 7 p.m. or Saturday from 9 a.m. to 5 p.m.
Our Technical Support team is available to help 24/7. Holiday Hours may differ. You can find answers to frequently asked questions in Eastlink Support.
Text ‘Billing’ or ‘Tech’ to 902-903-6297 to start a conversation with us over text.
Our hours of operation are 8 a.m. to 1 a.m. AST, Monday to Friday, and Saturday and Sunday from 9 a.m. to 9 p.m. AST.
Our Business Sales Team is ready to match you with the right services for your needs.
As you get closer to your installation date, find out what to expect and a few things to keep in mind before we arrive, the day of, and following your installation.
If you are planning to dig on your property, please ensure you locate any utility lines that may be in the area.
Learn how easy it is to take your Eastlink services with you or make the switch to Eastlink. See helpful hints with our moving checklist and contact us to book your move.
Existing subscribers to the Beyond Tech Support service can get help at 1-888-525-4253. If you'd like to add the Beyond Tech Support service to your Eastlink account you can find out more here.
Find quick answers to your Smart Home & Security questions when you login to your Smart Home account. To speak to one of our friendly customer service team about your Smart Home & Security service call our phone number at 1-888-345-1111.
Are you an existing Eastlink Wireless customer looking for support while travelling? You can call our International Wireless Traveller Support line free of charge on +1‑902‑407‑8888.
P.O. Box 8660, Station "A" Halifax, Nova Scotia B3K 5M3
Our specialist team is standing by to answer your questions about how to bring high speed internet, television and other popular services or advanced business solutions to your building projects.
Stay in touch with the latest news with our business. Learn more at our Media Centre. For Public and Media Relations enquiries please call our phone number at 1-902-446-1939.
Complete this form and we’ll be in touch with you via email as soon as we can. If your matter is urgent, please call us at 1-888-345-1111 or chat with us online.
Eastlink's goal is to provide you with excellent customer service and the right solutions for your needs the first time. We are working hard to earn and keep your business every day. If we fail to deliver on these commitments please click below to see other options.
Text 'Billing' or 'Tech' to 902-903-6297 to start a conversation with us over SMS
Chat is available Monday - Friday from 9 a.m to 7 p.m and Saturday from 9 a.m to 5 p.m.
Locate your nearest Eastlink Store.
Our Canadian based customer service team is ready to help you.
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For Sales and Billing questions, online chat is available from 9 a.m. to 7 p.m. local time Monday to Friday and 9 a.m. to 5 p.m local time on Saturday. Holiday Hours may differ. For Technical Support questions, online chat is available 8 a.m. to 1 a.m. AST from Monday to Friday and 9 a.m. to 9 p.m. AST on Saturday and Sunday. Holiday Hours may differ. For frequently asked questions, you can find answers in Eastlink Support.
Sales Questions
For assistance with purchasing or upgrading your products and services, or to make changes to your account.
Tech Support
For technical support assistance with your products and services.
Billing Questions
For assistance or questions about your billing and / or statement.
for region specific information